How to create conditionals

With the conditional function, you can display different messages based on the visitor's response during the conversation. This is very useful when you need to treat customers in different ways.

Below, we show some common examples used by companies working with our platform.

We'll explain three ways to use conditionals, which are:

• Show a message depending on the option the lead filled out;
• Redirect your lead to WhatsApp;
• Disqualify and discard a lead.

Need help? Send a message within the chat in the tool and talk to our performance consultants.

Thank you very much!