What to do when you're not receiving leads?

1. Mandatory Fields:

One reason for not receiving leads is when your flow has mandatory fields within conditionals. You cannot use mandatory fields within conditionals because not all of your leads will go through those questions.

In practice, all fields are mandatory in your flow (the lead cannot skip a question). Therefore, mandatory fields function as a filter.

If the lead does not answer that question, you will not receive the lead in the platform, email, or integrations. In this case, you need to disable all mandatory fields within conditionals to receive the leads.

If you have more questions, we are available via chat in the tool.

Thank you :)